77rb's Privacy Policy
Your personal information is very important to us. 77rb is completely transparent about how it collects, uses, and keeps your information secure.
Introduction and Scope
This privacy policy ("Policy") applies to the 77rb platform and the website https://77rb.cam. 77rb operates an online betting and casino service for users in Bangladesh. By using our platform, you consent to the methods of data collection and use described in this Policy.
The purpose of this Policy is to inform you about what kinds of personal information 77rb collects, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the measures we take to protect your information.
If you disagree with any part of this Policy, please refrain from using our platform and contact us at [email protected].
What Information We Collect
77rb collects various types of information to run its services smoothly. The different categories of information are described in detail below.
Information Provided at Registration
Information you provide when creating an account:
- Full name
- Email address
- Date of birth (for age verification)
- Mobile number (for bKash / Nagad / Rocket / Upay verification)
- National ID card or passport details (during the KYC process)
Financial Transaction Information
Information collected for deposits and withdrawals:
- Payment method details (bKash, Nagad, Rocket, Upay)
- Transaction amount and date
- Transaction reference number
- Partial bank account details (where applicable)
Gaming Activity Information
Information automatically recorded while you use the platform:
- Play history and betting details
- Win and loss records
- Bonus usage information
- Session duration
Technical Information
Information automatically collected from your device and connection:
- IP address
- Browser type and version
- Device identification details
- Cookie and session data
- Log files and click patterns
Purpose of Data Use
77rb uses the information it collects for the following legitimate and necessary purposes:
- Creating, managing, and verifying your account
- Age verification (confirming 21+) and complying with KYC requirements
- Processing deposits and withdrawals, and ensuring transaction security
- Personalising your gaming experience based on your preferences
- Resolving technical issues and improving platform performance
- Preventing fraud, money laundering, and illegal activity
- Providing customer support and resolving complaints
- Informing you about promotional offers and bonuses (with your consent)
- Meeting legal obligations and regulatory requirements
- Running responsible gaming programmes
Data Sharing and Disclosure
77rb does not sell your personal information. Information may be shared with the following parties in specific circumstances and under strict safeguards:
Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for transaction verification.
Game Providers
Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive limited information to ensure fair gameplay. They may not share your information with any third party.
Law Enforcement Agencies
Information may be disclosed to the relevant authorities in cases involving court orders, investigations, or legal obligations. Any such disclosure will always be carried out in accordance with legal requirements.
Technology Service Providers
Information may be shared with trusted technology partners for cybersecurity, data analytics, and infrastructure management. These partners operate under strict confidentiality agreements.
Your information will not be shared with third parties for any purpose other than those stated above. In the event of any business restructuring or merger, you will be notified in advance.
Cookie Policy
77rb uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help us improve the quality of our service.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and process financial transactions. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your language preferences, display settings, and past activity. They make your experience smoother and more personalised.
Analytics Cookies
These cookies help with statistical analysis of the platform and understanding user behaviour. This information is used to improve the quality of the service and does not identify you personally.
You can manage cookies by changing your browser settings. However, disabling certain cookies may prevent you from using some features of the platform.
Data Security Measures
77rb applies industry-standard security measures to keep your information safe. Our security framework is built on the following technologies and practices:
- SSL (Secure Socket Layer) encryption — all data transmitted between your browser and our servers is encrypted
- Two-Factor Authentication available to protect your account
- Regular security audits and vulnerability assessments
- Restricted access — only authorised staff can access personal information
- Data masking and pseudonymisation techniques
- Secure data centres and backup management
- Regular data protection training for staff
It is not possible to guarantee complete security when transmitting information over the internet. However, 77rb is always committed to protecting your information using the best available technical and organisational measures.
Your Rights and Controls
You have the following rights over your personal information. To exercise these rights, contact us at [email protected] or via live chat.
Right to Access
You can find out at any time what information we hold about you. Much of this information can be viewed directly from your profile page. You may also submit a request for more details.
Right to Rectification
If any of your personal information is inaccurate, you may request that it be corrected. However, after KYC verification, changing certain information may require additional documentation.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained to meet legal obligations or to keep records of ongoing transactions.
Right to Object to Processing
You may object to marketing communications or profiling. Requests to stop direct marketing will always be accepted and acted on promptly.
Right to Data Portability
You may request your information in a standard, machine-readable format. You may use this information yourself or for another service.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. This applies when the accuracy of the information is in dispute or when an objection is under investigation.
After receiving your request, we will try to respond within 30 working days. For complex or multiple requests, this period may be extended but we will keep you informed.
Data Retention Period
77rb retains your information for as long as necessary. The following factors are considered when determining the retention period:
- All relevant information is retained for as long as your account is active
- Financial transaction records are retained for a set period in accordance with legal requirements
- KYC verification documents are retained in accordance with regulatory guidelines
- Some information may be retained after account closure to meet legal obligations
- Marketing data is deleted after consent is withdrawn
- Technical logs are automatically deleted after a set period
Protection of Minors
77rb strictly does not provide services to anyone under the age of 21. We take the following measures to actively enforce this policy:
- Age verification is mandatory at registration
- Age is confirmed via national ID card or passport during the KYC process
- Accounts are suspended in suspicious cases until additional verification is completed
- If it becomes known that a minor has registered on the platform, their account is immediately closed and all transactions are cancelled
If you are aware of any minor using 77rb, please notify us immediately at [email protected].
Policy Changes and Contact
77rb reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- Displaying a prominent notice on the website
- Sending a message to your registered email address
- Requesting confirmation of the updated policy at login
Continued use of the platform after any changes will indicate that you have accepted the revised policy. It is recommended that you read the policy — especially when new features or services are introduced.
Privacy Contact
For any questions or concerns about this privacy policy, please contact us:
[email protected]
Support available in Bengali 24/7
Usually within 1 business day
This privacy policy was last reviewed: January 2026. Next scheduled review: July 2026.
For more details, please visit our Terms & Conditions and Responsible Gaming pages.